EKSPO FAKTORİNG A.Ş.
2021 ANNUAL REPORT
Information Technologies

Keeping the operational speed and efficiency at the highest level in its activities, Ekspo Faktoring serves its clients with a well-equipped, reliable, rich and up-to-date system infrastructure.

The Company’s information technology requirements are procured from experienced and reliable external sources that provide quality service. Ekspo Faktoring always maintains its infrastructure up-to-date to keep up with the latest technological developments to maximize operational speed and efficiency. The investments that Ekspo Faktoring makes by considering the latest technological innovations include maximum-security servers maintained up-to-date at all times, a Disaster Recovery Platform for continuity with minimum loss during disasters, applications to run updates of operating systems first on the test platform, comprehensive backup procedures and logging and reporting on all levels from basic to highest. As a result of faithfully following the principle of backing up everything on the technological infrastructure, Ekspo Faktoring closed 2021 with 100% uptime.

Reliable backup system

Ekspo Faktoring launched its Disaster Recovery Center in Ankara in 2006 and completed the hardware and software development activities for this Center in 2007. The Company, which has a healthy and reliable backup system as a result of these efforts, started to procure services from Superonline Data Center, also based in Ankara, in 2016, and switched to the latest version of disaster recovery software. Ekspo Faktoring uses Facto 2000, a software package developed by a company specialized in financial software according to the latest requirements of the sector. This package enables running marketing, client relations and accounting activities in coordination. Clients can also access Ekspo Online via the corporate website to submit queries about various transactions and check the status of their accounts. In 2020, Ekspo Online was upgraded and became a more user-friendly application.

High level security

Ekspo Faktoring started using the SWIFT system, an interbank medium of secure information transfer in 2012 and became the first company in the factoring sector to communicate with banks and international finance organizations via this system. The Company renewed its entire system infrastructure including the servers in 2014 to enhance operational speed and efficiency and also made new investments in 2016 to further strengthen data security as required by the Risk Center of the Banks Association of Turkey. With these investments, Ekspo Faktoring took steps to double its virtual platform capacity for logging, creating test environments and centralized management of technological infrastructure. The firewall product was renewed and a device that prioritizes security protocols was preferred.

Transparent and consistent communication

Ekspo Faktoring’s online face is www.ekspofaktoring.com, the corporate website that plays a key role in transparent and consistent communication with clients. While continually updating online services, the Company also works seamlessly to develop new projects to serve its clients in even higher standards. With the corporate website fully revamped in 2013, Ekspo Faktoring now provides services for clients and investors more easily and effectively. With a corporate website, built on an infrastructure designed in line with the latest technological developments, Ekspo Faktoring was the first factoring company to implement the check viewing system on its corporate website, reinforcing the control mechanism for both the clients and the Company. The website offers clients the opportunity to instantly view their checks in collection, account statements, risk balances and other relevant information. The site also serves as an accessible and transparent platform where public disclosures are shared and stakeholders are informed.